Phone to Park

Cashless Pay on Foot or Pay by Phone to Park Service

A Hassle-Free Payment Collection System - customers and businesses benefit from payment by telephone

Traditionally, collecting payment over the telephone requires staff manually handling calls from the public. Not only is this an expensive service to operate, you also have the limitation of only collecting payments in office hours, and the number of transactions is limited by the number of staff answering the phone.

We have a system that can offer:

  • Payment collection 24 hours a day, 7 days a week
  • Fully automated with no human interaction
  • Processing of multiple payments simultaneously
  • A fixed cost per transaction – no wage bill, no staff issues
  • Full transaction and collections reports automatically delivered by email
  • Receipts sent to the customer by text
  • Fully customised payment amounts

As part of our range of services, we can offer you access to our automated telephone payment system. Our service collects payments by guiding your customer through entering their credit or debit card details over the telephone. The service includes voice recording, for future validation, and the option of having receipts sent by text to the caller’s mobile phone.

Back-end Integration

Our IVR (Interactive Voice Response) solution can be integrated with your existing system to allow real time checks of useful information such as ticket availability and costs. This gives your customers instant access to the information they need and makes the ticket purchasing process much easier.

Full reports are automatically created and returned to you, enabling your system to be fully updated with all transactions.

Contact District Enforcement now on 0844 809 4522 to find out how you could benefit from our hassle-free payment collection system.